Privacy Statement
This Privacy Statement explains how My Home Ahead collects, uses and protects personal information.
My Home Ahead is operated by The White Landscape, referred to as “My Home Ahead”, “we”, “us” or “our”.
1. Information we collect
Depending on how you use the Service, we may collect:
- your name, email address and account details;
- renovation budgets, schedules, payments, tasks and project notes;
- contractor and supplier information entered by you;
- documents or photographs you upload;
- messages and support requests; and
- device, browser, usage, error and approximate location information.
Some information may be stored on your device through cookies, browser storage or similar technologies.
Please do not enter sensitive information that is unnecessary for renovation planning.
2. How we use information
We use information to:
- provide and maintain the Service;
- save and display your renovation project;
- calculate budgets and project progress;
- provide reminders and notifications;
- respond to support requests;
- protect the security of the Service;
- understand and improve how the Service is used;
- display or measure advertising, where applicable; and
- comply with legal obligations.
We do not provide the contents of your renovation plans, payment records or project notes to advertisers for personalised advertising.
3. Cookies and analytics
We may use cookies, local storage and similar technologies to operate the Service, remember preferences, measure usage and support advertising.
Where required by law, non-essential analytics or advertising technologies will be used only with your consent.
You may manage cookies through your browser or any consent controls provided on the website.
4. When information is shared
We may share information with service providers that support hosting, databases, authentication, security, analytics, email, notifications or customer support.
These providers may use the information only to perform services for us.
Information may also be disclosed:
- when required by law;
- to protect users, the Service or our legal rights;
- during a merger, sale or restructuring; or
- when you request or authorise the disclosure.
We do not sell personal information for money.
5. Information about other people
You may enter information about contractors, suppliers or other individuals.
You are responsible for ensuring that you have a legitimate reason to use their information. Do not enter identity-document numbers, bank-account details or other unnecessary sensitive information.
6. International storage
Our service providers may process or store information outside Singapore or your country of residence.
Where required, we use reasonable contractual and organisational safeguards to protect information transferred internationally.
7. Retention and deletion
We retain information only for as long as reasonably necessary to provide the Service, meet legal requirements, maintain security and resolve disputes.
Information stored locally on your device may remain there until you clear your browser or device data.
Deleted information may remain in secure backups for a limited period before being overwritten.
8. Security
We use reasonable technical and organisational measures to protect personal information.
However, no online service is completely secure. You should protect your login details and keep independent copies of important renovation records.
9. Your rights
Depending on applicable law, you may request to:
- access or correct your personal information;
- delete your account or project information;
- withdraw consent;
- object to certain uses of information; or
- obtain a copy of information you provided.
We may need to verify your identity before processing a request.
10. Children
My Home Ahead is intended for adults. We do not knowingly collect personal information from children.
11. Changes to this Statement
We may update this Privacy Statement when our Service or legal obligations change.
The latest version will be published on the website.